Frequently Asked Questions

Yes, we require access to both water and electricity to perform our mobile detailing services. Please ensure a water source and an electrical outlet are available at your location. If you do not have this we also provide a location for you to drop off your vehicle. Have any questions or need assistance with setup? Feel free to reach out to us!

You should receive an email/text notifying the service has been confirmed. This message usually shows up because you have filled the last spot. If you are concerned feel free to contact us to double check.

If you would like to discuss a maintenance/fleet package. Contact us via phone or email to have arrangements made! 

Having troubles deciding on a package, we can help get the right package suitible for your needs. Please call/text at (250) 588-6826, email us at VPMobileDetailingLTD@gmail.com or use the "contact us" feature on our website.

Under the "Services" tab you should be able to find a service that suits you as well a dedicated "Book" button that once pressed will allow you to put your information in and select a date. If all is done well you should receive either a text or email receipt. If for some reason you are having difficulties, please call/text at (250) 588-6826 or email us at VPMobileDetailingLTD@gmail.com

We understand making payments online can be tedious/stressful,  payment is accepted in person before or after the job is done. As for payment we take, E-Transfer, cheque or cash. We are currently working on getting our debit terminals setup which will allow us to take Apple Pay, Mastercard, Visa and AMEX and visa debit.

It is preferred that you take any valuables (Cash, Jewelry, Receipts etc.) so we know what to throw away!

For the most part yes depending on the service package you are requesting. For best results we recommend a slight over cast or dry sunny weather. However most packages can be completed in all weather.

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